Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Friendly and helpful.
The requirements for the NHS are much more stringent than in the community and are likely to remain so. This is because we are dealing with some extremely vulnerable people and want to keep everyone safe whilst the threat of Covid infection remains. Please bear with us as we understand how inconvenient this can be. Best wishes, Hugh Jones, Patient Experience Manager
All staff brilliant, but the house- keepers went one step further. The food was lovely especially the breakfast, everyone was fab.
Through out my whole 5 year Cancer journey, this service has been the best, most considerate, understanding, personal and caring service. You are made to feel like a person instead of a faceless patient on a conveyorbelt. [name removed] has been excellent, she always remembers me, even though some of our appointments have been 6 months apart and she must see so many people. The whole team is great, they answer the phones, call you back if you leave a message. If only every Department in the NHS was like the Lymphodema Pallative Care Team
Professional kind and sensitive service for our family member being cared for, but also for other members of the family. We are incredibly grateful for the care given, thankyou.
Thank you for your feedback. I am sorry to hear that decisions about care being given was not fully explained. This feedback has been shared with the team and staff have been reminded of the importance of including patients and relatives in any decision making