Share review of Cynthia Spencer Hospice
Tweet
Share
Cynthia Spencer Hospice
2022-02-25
Person
4
5
0
Written by a family member
Written by a family member 25th February 2022
Professional kind and sensitive service for our family member being cared for, but also for other members of the family. We are incredibly grateful for the care given, thankyou.
Suggested improvements
Please see previous page- there were a couple of times that decisions about the care being given were not fully explained or discussed with the family.
7th March 2022
Response from Cynthia Spencer Hospice
Thank you for your feedback. I am sorry to hear that decisions about care being given was not fully explained. This feedback has been shared with the team and staff have been reminded of the importance of including patients and relatives in any decision making