Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
My husband was treated with the upmost care and respect. They always told him what they were going to do to him.
Really approachable, helpful and good routine.
People were cheerful and kind and looked after my wife very well.
Thank you for your feedback and it is good to hear that Hospice at Home provided good care to your wife. The equipment feedback we will share with the equipment provider, which is a company independent to the NHS. Unfortunately we have no ability to plan when the equipment provider will deliver, but they are expected to contact the patient or relative prior to attending to confirm time of delivery
Calming.
During the last five of my father's life, we received for a few hours each day. He was asleep most of the time during those visits. But it gave me such a relief (tried as I was from many sleepless nights) to get out in the fresh air, knowing he was being well cared for while I was out. During one of the visits, dad was even given a shave. I was so grateful for your care, your concern, your advice.
Thank you for your feedback. We work very hard with referrers to try and ensure they refer to the service as soon as they feel a patient may be deteriorating, this can sometimes be difficult to predict in advance or the patient may deteriorate more quickly than expected. We are working with the wider system to look at identifying the level of support available over 7 days and over a 24 hour period, whilst this work is in its infancy, feedback such as this can feed into the decisions on how support is provided going forward
It is always such a positive experience coming here as everyone is always kind, friendly and helpful.
[name removed] took time, explained everything to me and I felt fully informed.
Very reassuring to receive support.
[name removed] was very knowledgeable and able to offer advice on what services and aids may help me.