Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Each of time nurses were so caring, absolute angels.
There is kindness associated with all members of staff. One feels involved in the decision being made on ones behalf.
I have enjoyed my time here.
My daughter was treated with great care, compassion and dignity, and respect for her own knowledge as a nurse herself.
There was one exception which was dealt with at the time from a male nurse who brought his work problems into his care. Apart from this I would have scored force at point six. Without the care given my daughter could not have remained at home.
Thank you for your kind words, although we are sorry to hear about the conduct of the male nurse. It is not acceptable to burden patients and carers with our own problems, work or personal. The nurse concerned was not a member of the Hospice at Home Team as several teams may be involved in an individual’s care. However we will make sure that all teams working with Hospice at Home are aware of this helpful comment.
I was completely at acoss when my wife was near the end.
Your team was very efficient arrived when they said very proffesional.
Perhaps a little councelling if needed.
My husband received wonderful care form the team in the last two weeks of his life whilst choosing to stay at home(especially Grace) who stayed in the bedroom with him on her visits!
My only concern was once he has passed away there was no contact with myself(wife) to help me get through his very traumatic time.
Very caring, efficient. Lovely staff. Can't fault it.
Sometimes l find it hard to fit the plastic on and the nurse is always willing to help me and never minds.