Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
All staff friendly, professional.
As a family we were treated with kindness and compassion.
My Mum was treated with great care and dignity in her last hours. The nurses were so caring and kind so wish we had heard about Hospice at home sooner. I am sure there are lots of people who would liked their loved ones cared for at home during their last days. Thank you so much for your wonderful care.
Wonderful treatment. Can't be faulted.
They do all they can at a difficult time. The staff are happy to explain things to relatives as well as the patient.
To be able to look after my my in her own house as she wished
Not a very good experience for me or my late husband.
Staff did not seem to have any idea of "needs" that either the patient or "carer" - family.
In fact one of your staff had to be asked to leave she was totally out of order and extremely overbearing, very rude, more of a pest.
Thank you for your feedback regarding the Hospice at Home team. We cannot find any evidence of a member of the Hospice at Home team being requested to leave a patients home. If you have concerns that it was one of the Hospice at Home nurses that was overbearing, please get in contact with the Service Manager on 01604 678033 who would be willing to talk through this with you.
Everyone is very kind and gentle and, whilst being very busy, always make time to chat about any issues we raise.
Everything is perfect.