Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

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Reviews

 
Page 103 of 248
 
Review of Cynthia Spencer Hospice written by a family member
29th September 2019


The nurses and doctor are lovely at all times. The lady who goes the cleaning and food are very good.

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Dignity/Respect
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Safe
Supported
Spiritual needs
Cultural needs
 
Review of Lymphoedema Palliative Care Team written by
26th September 2019


I was listened to about my worries. Great care giving at all times and treated with respect.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Community Palliative Care Team written by a family member
26th September 2019


They were there for me as well as my dad. Explained everything I needed to know, thoroughly and in a clear way I understood. Everything about the staff was amazing, so caring, respectful I could not of asked for better. Also I want to thank you for the condolence card.

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Safe
Rating not given.
Supported
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Review of Community Palliative Care Team written by a patient
26th September 2019


Everything was good and I could not improve on any more of it.

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Rating not given.
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Review of Lymphoedema Palliative Care Team written by a patient
19th September 2019


The Thor was painless. It has been a benefit for me. Helen, Jayne and Roxanne made my treatment as comfortable as possible. I appreciate being given the chance to have the Thor treatment and would like to thank the hymphoedema nurses for their care and cheerful attitude.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by a patient
19th September 2019


Helen was so kind, conscientious, thorough and compassionate.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by a patient
19th September 2019


No improvement needed excellent and instructive session.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Hospice written by a patient
18th September 2019


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Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Cynthia Spencer Hospice written by a patient
18th September 2019


All he staff at the Cynthia Spencer are absolutely brilliant.

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Dignity/Respect
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Information
Staff
Safe
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Spiritual needs
Cultural needs
 
Review of Cynthia Spencer Hospice written by a family member
18th September 2019


The staff and doctors have recognized spiritual/faith weeds less so though vicars. They approach the family when they are spending precious time with loved one without asking if now is appropriate. The staff and doctors are much more respectful and thoughtful. The respite kindness and care given is exemplary. Thank you.

2019-11-12 15:29:28
Response from Cynthia Spencer Hospice

Thank you for your feedback. We have ensured that our chaplaincy volunteers are reminded to be mindful when family are present and to ensure they ask permission before they enter the room.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
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Spiritual needs
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Page 103 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux