Community Services - South Warwickshire NHS Foundation Trust

Lakin Road, Warwick, England, CV34 5BW
 
50,161 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Health Visitors South - Kenilworth Clinic
26th May 2023


I’m totally satisfied with the latest visit experience had with health visitor Ms. Tina Whitehand. She is very kind, generous person and shared many useful information. Although we are new to the town and county, we didn’t feel it because of her friendly approach.

Suggested improvements
All above the expectation

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
 
Review of Physiotherapy Outpatients - Alcester Clinic
25th May 2023


Hip pain gradually getting worse

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Physiotherapy Outpatients - Kenilworth Clinic
22nd May 2023


Diagnosed last year with Osteoarthritis of the Knees following pain etc for a couple of years, especially going up and down stairs and in colder months. Episodes of Back pain (following Discectomy 30 years ago), that I can usually remedy myself, but was unable to this time round. Therefore contacted GP who recommended Self Referral for Physiotherapy (plus painkillers) for Spinal Stenosis. I am Primary Carer for a family member and I feel the physical aspects of this (i.e. using a ReTurn) could have exacerbated the issue.

Suggested improvements
Nothing, all very satisfactory.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Podiatry Nail Surgery Rugby written by a patient
21st May 2023


The service from reception to the treatment team was exceptionally good.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Rating not given.
Food
Rating not given.
 
Review of Podiatry Nail Surgery - child / adolescent Rugby
21st May 2023


The doctor and nurse was very nice to my son they kept talking to him when he felt abit unsure and worried.

Suggested improvements
There was nothing you could of done better you was very good.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
Experience
 
Review of Podiatry Nail Surgery Rugby written by a patient
21st May 2023


Had a nice chat, made me feel comfortable.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Rating not given.
Food
Rating not given.
 
Review of IHCT Rugby CERT / IMC
19th May 2023


Wheelchair user

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of IHCT Rugby CERT / IMC
19th May 2023


Wheelchair user

Suggested improvements
No everything was done well

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Solihull HealthVisiting Team North
18th May 2023


Carole was lovely and made me feel comfortable to talk about difficult topics. Carole also explained services to me that I was not sure that the HV team offered.

Suggested improvements
Nothing :)

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
 
Review of Health Visitors South - Kenilworth Clinic
18th May 2023


Needed breastfeeding support with 3 week old baby. Were told my HIV was available for a week and to use NCT. When I did see HIV she made me feel I was using resources I did not need and that we were not a priority. She repeatedly said 'I do not need to see you again'.

Suggested improvements
Offered an alternative HIV or other NHS be support.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
Experience
 
 
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Community Services - South Warwickshire NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Community Services - South Warwickshire NHS Foundation Trust: http://iwgc.net/ejdot