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18th May 2023


Needed breastfeeding support with 3 week old baby. Were told my HIV was available for a week and to use NCT. When I did see HIV she made me feel I was using resources I did not need and that we were not a priority. She repeatedly said 'I do not need to see you again'.

Suggested improvements
Offered an alternative HIV or other NHS be support.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support
Experience