Community Services - Northamptonshire Healthcare NHS Foundation Trust

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 5 5 0

[name removed] had lots of kind words to say which gave me confidence in my abilities as a mum.

No

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 4 5 0

The calls i receive are helpful but i feel i am a burden and don't wish to continue with the calls

n/a

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 4 5 0

[name removed] has been really helpful with my son . I feel I have a better understanding of constipation and feel confident in managing this myself , thanks to [name removed] . [name removed] is an extremely knowledgeable and professional individual.

Sometimes the appt felt rushed ( I get you have a lot of others to review ) and at times more directed than a shared discussion. While this is a predominantly physical needs team I think more consideration with any mental health or additional senco needs could be taken on board more and how they impact on a child’s continence challenges Having charting sent out for appt sooner would be more helpful as this really restricts family activities in the run up to any appt

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 5 5 0

Outstanding service by [name removed], she explained everything so well and I have a much better understanding about infant feeding Thank you so so much!

Nothing, - was all perfect! communication before, during and after the meeting was excellent

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 5 5 0

Staff very helpful and informative

No all good

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 4 5 0

I enjoy my calls with [name removed] and wish to continue. We have a great conversation and always discuss when our next call will be.

There is nothing that needs to be changed,

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 5 5 0

[name removed] was very pleasant and very informative she was a star thank you

No all good

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-06 Person 5 5 0

Brilliant service just need a telephone call when staff are calling so can make sure someone can stay with husband if wife has to go out.

No

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-04 Person 5 5 0

Really nice atmosphere, we weren’t rushed and my child was put at ease

Nothing

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-02-04 Person 5 5 0

We both came away having had the mostvamazing customer experience. Friendly and welcoming and answered all our questions. Easy to park, no wait.

It was perfect.