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6th February 2023


[name removed] has been really helpful with my son . I feel I have a better understanding of constipation and feel confident in managing this myself , thanks to [name removed] . [name removed] is an extremely knowledgeable and professional individual.

Suggested improvements
Sometimes the appt felt rushed ( I get you have a lot of others to review ) and at times more directed than a shared discussion. While this is a predominantly physical needs team I think more consideration with any mental health or additional senco needs could be taken on board more and how they impact on a child’s continence challenges Having charting sent out for appt sooner would be more helpful as this really restricts family activities in the run up to any appt

7th February 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your valuable feedback which I have sent to the service manager for action. Best wishes, Hugh Jones, Patient Experience manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity