Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of 0-19 Service Immunisation Team
9th December 2023


Very friendly and understanding


Experience
Kindness
Understanding
Listening
Safe
 
Review of 0-19 Service Immunisation Team
9th December 2023


A very positive experience for my anxious children who had never received a nasal flu vaccine before. The nurse was friendly, encouraging and clear with explaining what would happen. Thank you!

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Young Person's Wellbeing Café
7th December 2023


Never been before staff are very friendly. On arrival greeted and told to sit down and fill in a form and then asked if we would like a drink and then my child was seen in a few minutes later. She had a private and confidential conversation and then had a little more chat in the coffee room with me .

Suggested improvements
Nothing at this moment

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Acute Liaison Mental Health Team (NGH)
4th December 2023


96 year old father in law came in following a fall at his care home. Very good service from all concerned apart from the Ambulance Service not answering the nurses numerous phone calls to arrange an ambulance to take home back to the Care home. The nurses time should not be wasted - they need to answer the phone quicker......

Suggested improvements
As above

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Young Person's Wellbeing Café
30th November 2023


The staff are amazing and very helpful

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Young Person's Wellbeing Café
30th November 2023



Experience
Kindness
Understanding
Listening
Safe
 
Review of Young Person's Wellbeing Café
30th November 2023


Staff are always welcoming, providing safe space for me to voice my concerns as well as knowing my daughter is being my supported.

Suggested improvements
Keep providing the same!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
27th November 2023



Experience
Kindness
Understanding
Listening
Safe
 
Review of 0-19 Service Immunisation Team
26th November 2023


Excellent fast and friendly immunisation service for my 4 year old

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Team Corby
26th November 2023


[name removed] was great, she was bubbly and engaging and instantly out our toddler at ease.

Suggested improvements
Nothing comes to mind

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
 
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Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl