Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BD
80,983
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-28
Person
3
5
0
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
28th November 2022
Lots of services have been taken away since Covid. Drop in sexual health clinics are an absolute must. You will see people not coming in to be tested because of the removal of this service.
Suggested improvements
Sexual health drop in services need to start. It shouldn't take a week just to have a phone call and then hopefully you'll get seen. How is that even seen as good service?
2023-03-08 16:03:11
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your feedback, we have reinstated some drop ins however these are limited to younger people. We will review this further as part of our recovery planning. The use of an appointment booking however does allow us to assess who you need to see to ensure you are directed to the correct clinic/ health professional 1st time.
2022-12-06 10:10:45
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am sorry we caused you difficulty. I have passed your comments to the service manager to consider. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-28
Person
5
5
0
Review of 0-19 Service Immunisation Team
28th November 2022
The nurses were kind & helpful with my child, and answered any questions I had.
Improvement is for the system in general, there is no where local for me to get my son the covid vaccine. He suffers greatly with chronic asthma and recurrent chest infections. He is under 3 consultants at 3 different hospitals, yet there is no where local for me to take him for a vaccine. Our doctors surgery only vaccinate the over 65. I just find this ridiculous when my son has course after course of antibiotics for chest infections, he should be allowed a dose of the covid vaccine at his doctors.
2023-01-24 15:58:35
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for sending through your comments after visiting our clinic and we are pleased that you had a positive experience when meeting our immunisation team. With regards to your struggle to access the Covid vaccine, sadly as a school aged immunisation service we are no longer delivering this vaccine and it is now under the national NHS delivery programme so suggest your concerns should be raised with your GP surgery and or via the Covid helpline via 119 .
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
5
5
0
Review of Acute Liaison Mental Health Team (NGH)
27th November 2022
The staff have been very courteous lended to my needs plenty of hot drinks food.
Suggested improvements
I couldn't fault the service or any of the staff that have been involved with me.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
5
5
0
Review of Acute Liaison Mental Health Team (NGH)
27th November 2022
Very understanding and helpful a lot of helpful information and very positive.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
5
5
0
Review of CYP Mental Health Support in Schools Team
27th November 2022
It just felt very good to know this was just between us and no one else.
Suggested improvements
Cannot think of anything.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
4
5
0
Review of Acute Liaison Mental Health Team (NGH)
written by
27th November 2022
I believe they listened to my needs very hospitable brought some humour.
Suggested improvements
Be as you are.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
2
5
0
Review of Acute Liaison Mental Health Team (NGH)
written by a patient
27th November 2022
No conclusion.
Suggested improvements
?
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
5
5
0
Review of CYP Mental Health Support in Schools Team
27th November 2022
[name removed] has helped [name removed] (& I) so much. He felt so safe to discuss his issues and it all helped us with coping strategies. We are so grateful.
Suggested improvements
N/A.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
5
5
0
Review of Acute Liaison Mental Health Team (NGH)
written by
27th November 2022
Have used this service in the past and always treated with care.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-27
Person
4
5
0
Review of Acute Liaison Mental Health Team (NGH)
written by a patient
27th November 2022
I just did.
Suggested improvements
No words could help.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl