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28th November 2022


Lots of services have been taken away since Covid. Drop in sexual health clinics are an absolute must. You will see people not coming in to be tested because of the removal of this service.

Suggested improvements
Sexual health drop in services need to start. It shouldn't take a week just to have a phone call and then hopefully you'll get seen. How is that even seen as good service?

6th December 2022
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am sorry we caused you difficulty. I have passed your comments to the service manager to consider. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your feedback, we have reinstated some drop ins however these are limited to younger people. We will review this further as part of our recovery planning. The use of an appointment booking however does allow us to assess who you need to see to ensure you are directed to the correct clinic/ health professional 1st time.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience