Circle Reading - part of Circle Health Group

Circle Reading - part of Circle Health Group 2022-03-15 Person 3 5 0

I had a procedure on my forearm four weeks ago at Circle Reading. Anaesthetics ,theatre staff and procedure was excellent. The day case admissions was chaotic and inefficient. I was first on the afternoon list, but was admitted last, so much so that the anaesthetist had to return and hurry things along. The nurse who eventually admitted me was lovely but was run ragged(not his fault!). This a ward with routine procedures, no emergencies so it should have worked liked clockwork. I’ve been a patient before and care has been excellent. Sadly that does not appear to be the case now. Trying to get discharged seemed a mammoth task, another nurse seemed intent on giving me wrong information. Fortunately, I’m blessed with common sense and medical knowledge so managed to extricate myself eventually. I thought you couldn’t go wrong with care at Circle- I was proved wrong and very disappointed.

Circle Reading - part of Circle Health Group 2022-02-11 Person 5 5 0

I had my hip arthroscopy this week with Mr Pollard. Everything went well and everyone was very friendly. Despite the fact I was very anxious everyone made me feel welcome and confident.

Circle Reading - part of Circle Health Group 2022-01-24 Person 5 5 0

Please refer to my Robert Almeyda review under R.B.H.

Circle Reading - part of Circle Health Group 2021-11-16 Person 5 5 0

All the nurses, technicians and all staff involved were friendly and reassuring. I felt confident and safe in the procedures I had done. Thank you all

Circle Reading - part of Circle Health Group 2021-07-11 Person 5 5 0

Entering The Circle Hospital is always a pleasurable experience even if you are about to have a op, procedure are in a lot of pain etc. The Reception staff are always warm, welcoming & friendly as are the Cafe staff. It is always extremely clean in the public areas, the toilets & Day care facilities. All the staff are warm, patient, kind & caring. I would like to say a special Thank you to Mr Chris Brown, Orthopaedic Surgeon & Consultant. He is always extremely understanding, patient, honest, explains things clearly, sympathetic. You feel very confident that you are in good hands. Would also like to say Thank you to Sue his Secretary who is always warm & friendly on the phone. I have surgery booked very soon; although I feel anxious I know I will be treated with care & a friendly reassuring manner. Especially in this current climate where you cannot have a visitor with you pre & post op.

Circle Reading - part of Circle Health Group 2021-07-09 Person 4 5 0

I had excellent treatment from the radiology Doctor who did my scan. However when I turned up at the door to come into the hospital the man on the door tried to insist that I remove my mask which is a high quality well fitting N95 mask and replace it with the lower quality loosefitting surgical blue mask. Obviously I refused on the grounds that my mask was much better and I would be safer. The doorman explained that it was policy and that I would not be able to come in. I said it didn’t make any sense and I wasn’t removing my mask. We were at an impasse and then luckily he suggested that I put the blue mask over the top of my mask. It was an absolute farce and if he had not come up with a good compromise (for which he should be credited)I would have been very angry and mad a complaint. I was not prepared to risk my safety on the basis of a “computer says no “moment. Incidentally I also noticed a number of members of staff walking around with loose low quality masks or masks not covering their noses. This is not good enough!

Circle Reading - part of Circle Health Group 2019-10-01 Person 5 5 0

ALL of the staff here are very friendly and helpful. Made me feel important , even though there were loads of other patients there at the same time.

Circle Reading - part of Circle Health Group 2019-01-15 Person 5 5 0

Great hospital where all the staff are friendly and professional.

Circle Reading - part of Circle Health Group 2018-12-17 Person 5 5 0

From day 1 until I had my last visit all was perfect.

Circle Reading - part of Circle Health Group 2018-12-15 Person 5 5 0

I felt very comfortable in the hospital and relaxed which is very important after when recovering. All the staff were lovely and were always available if I needed them.