Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Brook Liverpool
2020-10-17
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
17th October 2020
I came in just to pick up my birth control pills, however the nurse (Julie) made sure i knew everything i needed to know and was very helpful when answering questions.
Suggested improvements
when i rang brook to confirm my appointment that was made beforehand with Lauren, they said I “wasn’t on the list for today”. Lauren did write on my notes to give me a call however didn’t put my name down do be seen which did cause some stress however Julie made sure to see me on that day anyway. :)
Brook Liverpool
2020-10-15
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
15th October 2020
A very great help via call, addressed my issue able to find a resolution. Advised me with what to do in great detail and offered me additional mental health support too.
Suggested improvements
Nothing could have been done better.
Brook Liverpool
2020-10-13
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
13th October 2020
I have visited this place a few times and they have always helped me through and I don’t know what I’d do without them. This service is amazing for young people and hope for it to be here forever. My mental health wouldn’t be where it is without them.
Suggested improvements
Nothing!
Brook Liverpool
2020-10-11
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
11th October 2020
Absolutely perfect. Helped put a lot of my worries at ease. Very quick and extremely helpful. Couldn't have asked for better. I was seen to by Colette, and she was absolutely wonderful.
Suggested improvements
Nothing!
Brook Liverpool
2020-10-10
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
10th October 2020
I had a really comfortable and reassuring experience. Julie was lovely and helped me with everything I needed in an incredibly professional manner.
Suggested improvements
Nothing
Brook Liverpool
2020-10-08
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
8th October 2020
This facility is so helpful to many people my age and all the staff are very friendly and lovely.
Suggested improvements
Nothing
Brook Liverpool
2020-10-06
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
6th October 2020
I called to make a request and I was told phone consultation would be available in the next 48 hours, but I got a phone call within the hour! Susan was as helpful as ever and got my prescription posted to me and it arrived the next day! Absolutely amazing!!! Couldn’t recommend Brook more!
Suggested improvements
Absolutely nothing at all!
Brook Liverpool
2020-10-04
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
4th October 2020
Lovely staff (Emma and Susan in particular) who saw to me quick and made my experience easy.
Suggested improvements
-
Brook Liverpool
2020-10-03
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
3rd October 2020
been going the brook for my contraception for a very long time all the staff are so kind and caring about ur privacy.
Suggested improvements
can do nothing better
Brook Liverpool
2020-10-03
Person
5
5
0
Review of Liverpool - Sexual Health Clinic
written by a patient
3rd October 2020
The workers, chris especially, were very kind and compassionate. They ask you questions about how your day is and make you feel at ease
Suggested improvements
Take peoples temperatures on arrival immediately