Brook Dudley

100 Maple Green, Dudley, DY1 3QZ
 
1,367 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 17 of 135
 
Review of Dudley - Sexual Health Clinic
17th February 2024


Very respectful

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th February 2024


Really lovely, caring staff and a really clean environment. Highly recommended.

Suggested improvements
Nothing at all.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th February 2024


I had an mirena coil put in in two weeks ago after a laparoscopy for endometriosis and adenomyosis at Birmingham Womens Hospital. On Monday I started to experience irritation, discomfort and pelvic pain. I thought I just need to give the coil time to settle. However this got worse by the Wednesday so on Thursday morning at about 0930 I called the clinic at the Greens Health Centre and I explained the situation and the receptionist was so lovely, kind and helpful and advised me to walk in and a nurse would check it. I saw a lovely nurse called Sue I think and instantly she recognised straightaway the coil was not in the right place and therefore removed it. When she removed it one arm of the coil was bent. Within an hour of phoning I was seen and treated. Couldn’t ask for anything more just a brilliant service and experience from start to finish Thank you so so much. Just amazing!!!!!!

Suggested improvements
Could there be any possibility of having an ultrasound scanner to check if coils are in the correct place? This would be really helpful provision from a patient safety perspective.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th February 2024


The staff are respectful and friendly

Suggested improvements
Nothing everything was good

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th February 2024


Absolutely brilliant experience all the staff were so nice and helpful

Suggested improvements
Nothing at all that could have been done better I was very impressed overall with my experience

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th February 2024


Very fast and efficient service. All staff were friendly and made me feel at ease. Lovely place

Suggested improvements
N/a

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
16th February 2024


Goid service

Suggested improvements
None

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
15th February 2024


Gemma was so lovely. Made me feel appreciated and really have me helpful advice/information

Suggested improvements
Nothing!

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
15th February 2024


Very good service

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
14th February 2024


I was impressed with the outstanding care given to me

Suggested improvements
Add more tests like viral hepatitis that is sexually transmitted

Experience
Dignity/Respect
Involvement
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Cleanliness
 
 
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Short link to review Brook Dudley: http://iwgc.net/eoakm