Brook Dudley

Brook Dudley 2024-03-26 Person 5 5 0

Everywhere was clean

Nothing everyone was really nice to me especially Sue and Pat they have your typical healthcare nurses names haha

Brook Dudley 2024-03-26 Person 4 5 0

The rooms were vere clean but a little too warm.

The initially waiting times are so long. My appointment was at 1330 but didn’t get seen until 1430 and left after 1500. The nurses were all very lovely.

Brook Dudley 2024-03-25 Person 5 5 0

The ladies that looked after me were wonderful

The wait for an appointment was very long

Brook Dudley 2024-03-25 Person 5 5 0

Brilliant service made me relaxed and took care of me. Had my procedure done quickly and explained my aftercare also.

Everything was fine

Brook Dudley 2024-03-25 Person 5 5 0

Apprehensive about this appointment (coil removal) as at my age it’s always been an appointment at a GP surgery. However this is the way of the world now. All staff I interacted with were informative, helpful, respectful and very friendly. Nice and clean in the areas I saw and I was dealt with fairly quickly

N/a

Brook Dudley 2024-03-25 Person 5 5 0

Fabulous service, really prompt and helpful.

Nothing

Brook Dudley 2024-03-24 Person 5 5 0

Because I was very confused about which contraception method should I choose. But nurse "Louise" was very nice and helpful. She helped me choose the best procedure for me. And her manners were very respectful

I had overall good experience. The only thing which you guys can can do better is giving wait time to patients so they can know that for how long they have to wait.

Brook Dudley 2024-03-22 Person 5 5 0

As informed by others an excellent service and top staff!

All was good just wish there were more sites around the area.

Brook Dudley 2024-03-21 Person 5 5 0

The room was just difficult to find and the site staff/security didn’t know which part of the building the Brooks clinics were being held/run. Clearly signage would really be appreciated. Whe. I finally found the room I was well recieved, treated with empathy dignity and respect. Ensuring my involvement in my care plan. Healthcare professionals such as these are very rare. Please treasure them.

See above

Brook Dudley 2024-03-21 Person 5 5 0

The nurses were really nice and put me at ease

Nothing