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9th January 2024


Clean location, friendly staff. However no communication why my appointment was delayed 20 minutes and I was sat in silence waiting

Suggested improvements
Appointments ran behind. I was still waiting 20 minutes after I was supposed to have my appointment. Not good when I turned up early and I have other plans/appointments today meaning I was delayed getting to them.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness