Reviews
Reviews
I think dinner times should be earlier apart from Sundays.
Wayne is brilliant. Today ward meeting went really well and he really listened to every point put across. He's a legend.
I found very happy with my wife Beryl's level of care I also found the manager and all the staff very helpful pleasant and courteous and I would like to thank you all for everything.
To be truthful, I could of had a lot more. Be able to see my care plan and go through with my key-worker. Communication skills are lacking so so much in this ward. Things that I would of expected them to be brought up in 'handover'.
Repeat script are not always ordered. There does not seem to me that to be a team of workers, working together. Confusing, one nurse will see you, then a different nurse will give you something completely different and that really messed with my head. My prescription being written up, but then go back to the old ones.
You really need communication and listening skills too. To improve please send your staff on courses for listening skills/communication skills too.
They do try hard to help people on this ward, the staff are all very nice.
"Everything was good, especially meeting with other people and sharing experiences."
The hospital and its staff really helped me out at a very difficult time and for this I am really grateful.