Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-08-31
Person
5
5
0
Review of Cove Ward
31st August 2022
Today the staff have been lovely and experiencing crying. All the staff have listened and responded to my concerns.
Suggested improvements
To be perfectly honest, with the resources staff available, the staff could not have done better.
Berrywood Hospital
2022-08-31
Person
5
5
0
Review of Cove Ward
31st August 2022
Because I went this hospital to be the best are in England.
Suggested improvements
Training staff to be patient with patients.
2022-10-17 15:02:21
Response from Berrywood Hospital
Thank you for your feedback, your concerns will be discussed with staff in supervision.
2022-09-12 13:24:19
Response from Berrywood Hospital
I am really sorry this was your experience. We expect staff to be kind compassionate and patient at all times. I have sent your comment to the ward manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-08-31
Person
4
5
0
Review of Cove Ward
31st August 2022
NHS foundation trust recovery great care.
Suggested improvements
NA.
Berrywood Hospital
2022-08-31
Person
3
5
0
Review of Cove Ward
31st August 2022
I been have too long so the staff know me so is better.
Berrywood Hospital
2022-08-31
Person
4
5
0
Review of Cove Ward
31st August 2022
All members of staff were very helpful, and kept us informed on how PAU was with his treatment, we also know [name removed] is being well looked after.
Berrywood Hospital
2022-08-31
Person
5
5
0
Review of Brookview Ward
31st August 2022
Kind friendly staff nothing to much trouble.
Suggested improvements
Nothing.
Berrywood Hospital
2022-08-31
Person
2
5
0
Review of Cove Ward
written by
31st August 2022
Berrywood Hospital
2022-08-31
Person
1
5
0
Review of Cove Ward
31st August 2022
Terrible experience, worst time of my life section 2 paperwork was fabricated etc etc.
Suggested improvements
Your jobs!
2022-10-17 15:02:08
Response from Berrywood Hospital
Thank you for your feedback, I am sorry to read that your experience wasn’t a positive one. I hope that you were able to appeal your section and that you were given an advocate to assist you with this and your concerns have now been resolved.
2022-09-12 13:22:30
Response from Berrywood Hospital
I am really sorry this was your experience. Please speak to the ward manager or our confidential patient advice and liaison service on 0800 907 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-08-20
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
20th August 2022
Berrywood Hospital
2022-08-20
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
20th August 2022
Staff kind and considerate.
