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31st August 2022


Because I went this hospital to be the best are in England.

Suggested improvements
Training staff to be patient with patients.

12th September 2022
Response from Berrywood Hospital

I am really sorry this was your experience. We expect staff to be kind compassionate and patient at all times. I have sent your comment to the ward manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager

17th October 2022
Response from Berrywood Hospital

Thank you for your feedback, your concerns will be discussed with staff in supervision.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience