Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-09-19
Person
5
5
0
Review of Memory Assessment Service - Northampton
19th September 2022
very satisfied by all aspects of this appointment today
Suggested improvements
-
Berrywood Hospital
2022-09-19
Person
5
5
0
Review of Memory Assessment Service - Northampton
19th September 2022
because it was very good.
Suggested improvements
-
Berrywood Hospital
2022-09-16
Person
4
5
0
Review of Harbour Ward
16th September 2022
There is some great nurses, who I really warmed too and they made an effort. But some seemed not to care at all!! Mainly night shift OT's are great!
Suggested improvements
Do not wear masks, one to one's with a dedicated nurse. Better communication teach certain people a bedside manner. No point in covid isolation?
Do not dismiss people who look well! Better gym access.
Main area's to echoey. Area with pool table needs opeining up to be more social.
2022-09-26 08:29:26
Response from Berrywood Hospital
I am really sorry about your experience which is far from the norm. I have sent your comment to the ward manager. We take the safety of our patients very seriously and staff must wear masks in clinical areas. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-09-16
Person
3
5
0
Review of Harbour Ward
16th September 2022
Don't know what score I would give.
Suggested improvements
Have bigger space for everyone to co-exist in.
2022-09-26 08:31:50
Response from Berrywood Hospital
Thank you for your comments. We are limited by the space available, but, depending on your care plan, you should be able to access the outside areas. Please speak to the ward matron if you feel you need to get out more. Best wishes Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-09-16
Person
4
5
0
Review of Harbour Ward
16th September 2022
They tried there best to help me I was comforted.
Berrywood Hospital
2022-09-16
Person
4
5
0
Review of Harbour Ward
16th September 2022
Staff were lovely and good to talk to.
Suggested improvements
Communication about ward rounds/any other info. Contact with parents should be consented first.
2022-09-26 08:33:41
Response from Berrywood Hospital
Thank you for you kind comment about the staff. I have passed your comment about communication and consent to the ward manager. Please feel free to raise the issues with a senior member of staff. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-09-14
Person
5
5
0
Review of Memory Assessment Service - Northampton
14th September 2022
Really good service. [name removed] was brilliant. Dad was a little nervous, [name removed] made him feel at ease.
Suggested improvements
-
Berrywood Hospital
2022-09-14
Person
5
5
0
Review of Memory Assessment Service - Northampton
14th September 2022
Lady was good and was friendly
Suggested improvements
-
Berrywood Hospital
2022-09-14
Person
5
5
0
Review of Memory Assessment Service - Northampton
14th September 2022
Lady very good and was friendly.
Suggested improvements
-
Berrywood Hospital
2022-09-14
Person
4
5
0
Review of Harbour Ward
14th September 2022
I was cared for very well. Nothing could be improved.
Suggested improvements
-
