Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-10-14
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
The whole team are amazing. You never feel rushed and will make extra effort when needed.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by
14th October 2022
Berrywood Hospital
2022-10-14
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by
14th October 2022
Given info about what to expect, checked I was comfortable during session. As always polite and show they care.
Berrywood Hospital
2022-10-14
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
Staff were really helpful, friendly and professional.
Suggested improvements
I had to ask what the actual treatment does and how they equipment worked but was answered clearly and in a friendly manner.
2022-11-18 11:53:34
Response from Berrywood Hospital
Thank you for your time in reviewing your treatment with TMS. We really appreciate your comments so we can improve and review our process. I take on board your comment about treatment knowledge. We have since implemented a pre treatment clinic where you have 1;1 time with a staff member to discuss treatment and how it work and show you around the clinical area and machine prior to your first session.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
Couldn't have treated me with more dignity and respect, way over, my expectation initially.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
Really feel treated with dignity and respect, particularly after a previous traumatic experience with previous mental health “ care” team-> has restored my faith- and my gratitude- thank you.
Suggested improvements
Absolute nothing, perfect.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
All the team rallied together to help me.
Suggested improvements
Nothing.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
Honest.
Berrywood Hospital
2022-10-14
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
14th October 2022
The staff are caring and compassionate and provide a safe and supportive environment. A great team that could not be improved.
