Share review of Berrywood Hospital
Berrywood Hospital
2022-10-14
Person
4
5
0
14th October 2022
Staff were really helpful, friendly and professional.
Suggested improvements
I had to ask what the actual treatment does and how they equipment worked but was answered clearly and in a friendly manner.
18th November 2022
Response from Berrywood Hospital
Thank you for your time in reviewing your treatment with TMS. We really appreciate your comments so we can improve and review our process. I take on board your comment about treatment knowledge. We have since implemented a pre treatment clinic where you have 1;1 time with a staff member to discuss treatment and how it work and show you around the clinical area and machine prior to your first session.