Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-10-26
Person
5
5
0
Review of Memory Assessment Service - Northampton
26th October 2022
[name removed] was very thorough, good manner and considerate throughout.
Suggested improvements
-
Berrywood Hospital
2022-10-26
Person
5
5
0
Review of Memory Assessment Service - Northampton
26th October 2022
Were very polite and courteous, smart and well maintained. Listened to us.
Suggested improvements
-
Berrywood Hospital
2022-10-26
Person
5
5
0
Review of Memory Assessment Service - Northampton
26th October 2022
-
Suggested improvements
-
Berrywood Hospital
2022-10-26
Person
5
5
0
Review of Memory Assessment Service - Northampton
26th October 2022
Very professional.
Suggested improvements
-
Berrywood Hospital
2022-10-22
Person
4
5
0
Review of Older Peoples Mental Health Team - Northampton
22nd October 2022
Made to feel at ease.
Given time.
Nothing was too much trouble.
Suggested improvements
Nothing.
Berrywood Hospital
2022-10-21
Person
4
5
0
Review of Cove Ward
written by a patient
21st October 2022
Suggested improvements
Nothing.
Berrywood Hospital
2022-10-21
Person
3
5
0
Review of Cove Ward
21st October 2022
I have feelings that are quite mixed..
Suggested improvements
I asked for a medication change twice and it never happened.
2022-10-31 08:37:53
Response from Berrywood Hospital
I am sorry this happened. I have sent your review to the service manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-10-21
Person
4
5
0
Review of Marina Ward
21st October 2022
The staff treated us all really well, made us cups of tea when we visited, checking we were ok too.
Suggested improvements
No
Berrywood Hospital
2022-10-20
Person
1
5
0
Review of Bay Ward
20th October 2022
Sick of being told other patients are sick so I have to move on, if I stay in my room I am totally ignored.
Suggested improvements
Everything.
2023-03-08 15:37:03
Response from Berrywood Hospital
I am sorry to hear this feedback, we endeavour to have people discharged as soon as they are well enough. We are planning a daily morning meeting to encourage patients out of their rooms for meaningful activities.
2022-10-31 08:27:05
Response from Berrywood Hospital
I am sorry this has happened. Please speak to the ward matron. I have also sent them your review. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-10-20
Person
4
5
0
Review of Bay Ward
20th October 2022
Suggested improvements
More [name removed] on and gets another night manager.
2023-03-08 15:37:24
Response from Berrywood Hospital
I am sorry to hear this, we have systems in place on the ward that manages the 136 place of safety to ensure that medication is prescribed as soon as possible. I will feed back to all involved.
2022-10-31 08:29:26
Response from Berrywood Hospital
I am sorry this has been your experience. I have sent your review to the service manager to investigate. Best wishes, Hugh Jones, Patient Experience Manager
