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20th October 2022


On arrival in 136 { } treat appalling no meds for 3 day terrible car.

Suggested improvements
More [name removed] on and gets another night manager.

31st October 2022
Response from Berrywood Hospital

I am sorry this has been your experience. I have sent your review to the service manager to investigate. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Berrywood Hospital

I am sorry to hear this, we have systems in place on the ward that manages the 136 place of safety to ensure that medication is prescribed as soon as possible. I will feed back to all involved.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience