Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2021-10-09
Person
4
5
0
Review of Meadowbank Unit
9th October 2021
Because it's the way I feel about the care I received.
Berrywood Hospital
2021-10-09
Person
3
5
0
Review of Meadowbank Unit
9th October 2021
Generally overall was good but would add more substance misuse groups.
Suggested improvements
More sessions on drup and alcohol abuse and abstinence.
2021-10-19 08:41:52
Response from Berrywood Hospital
Thank you for your suggestion which I have passed to the manager. You may also like to raise this in your community meeting. Best wishes, Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-10-09
Person
4
5
0
Review of Meadowbank Unit
9th October 2021
Staff are very supportive and patients are polite and respectful.
Suggested improvements
Something that could have been done better is give patients a discharge date.
2021-10-19 11:38:28
Response from Berrywood Hospital
thank you for your review. I suspect your discharge date is outside our control, but I have sent your comment to the service manager for an explanation. Best wishes, Hugh Jones, patient experience Manager.
Berrywood Hospital
2021-10-09
Person
3
5
0
Review of Meadowbank Unit
9th October 2021
Berrywood Hospital
2021-10-09
Person
4
5
0
Review of Meadowbank Unit
9th October 2021
It is Ok here just boring.
Suggested improvements
Let me have more leave.
2021-10-19 11:33:21
Response from Berrywood Hospital
I am sorry you feel this way. You may wish to raise this at your community meeting. Best wishes, Hugh Jones, Patient Experience manager
Berrywood Hospital
2021-10-09
Person
3
5
0
Review of Meadowbank Unit
9th October 2021
Kind, little bit ignorant./nNot all staff.
2021-10-19 11:34:57
Response from Berrywood Hospital
Thank you for letting us know. You should have confidence in all staff. If that is not the case, please inform the manager or contact our confidential patient advice and liaison service on 0800 917 8504. Best wishes, Hugh Jones, Patient experience Manager.
Berrywood Hospital
2021-09-30
Person
5
5
0
Review of Harbour Ward
written by
30th September 2021
Very helpful.
2021-10-14 13:13:59
Response from Berrywood Hospital
Thank you for your positive feedback. l will share this with staff
Berrywood Hospital
2021-09-30
Person
4
5
0
Review of Harbour Ward
written by a patient
30th September 2021
Good service, the staff were friendly and pleasant.
2021-10-14 13:15:06
Response from Berrywood Hospital
Thank you for your feedback. l will share it with staff
Berrywood Hospital
2021-09-24
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
24th September 2021
All the staff that have dealt with me have treated me with kindness, compassion and empathy. All staff have always acted in a professional manner.
Suggested improvements
I cannot think of anything a great service.
Berrywood Hospital
2021-09-24
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
24th September 2021
Staff were very professional but very empathetic this is true even after treatment finished.
Suggested improvements
Nothing- brilliant! : )
