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9th October 2021


Staff are very supportive and patients are polite and respectful.

Suggested improvements
Something that could have been done better is give patients a discharge date.

19th October 2021
Response from Berrywood Hospital

thank you for your review. I suspect your discharge date is outside our control, but I have sent your comment to the service manager for an explanation. Best wishes, Hugh Jones, patient experience Manager.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience