Barts Health Dental Hospital

Barts Health Dental Hospital 2016-12-16 Person 5 5 0

I was given the opportunity to re-open my treatment which ended earlier this year. Unfortunately the appointment, although very thorough and informative, did not end with any more treatment. I was advised that alternative treatment could not be given under the NHS and I was advised by the Dental Consultant to return to my Dentist to enquire about implants.

Barts Health Dental Hospital 2016-12-16 Person 5 5 0

My first impression of the reception area was airy and clean. The receptionists were fine. I had a wait for my appointment about three quarters of an hour I think but that was expected. The nurses and the doctor were efficient, informative, attentive, polite and friendly without being too personal. I was happy that hygiene was very important. Chair and equipment sparkly clean which gave me added confidence. All my questions were answered very fully and I felt confident in the doctor taking my biopsy. I had full explanations about what was going to happen and the doctor talked me through what he was doing. I was given plenty of opportunity to ask questions. Yes a very good and pleasant experience. The information sheet was good and after following instructions from the doctor and the leaflet I found my wound healed quickly. Thank you.

Barts Health Dental Hospital 2016-12-14 Person 2 5 0

Reception and the doctor was clear with a smiley face.

Barts Health Dental Hospital 2016-12-09 Person 5 5 0

The environment is clean and uptodate technically, the staff are friendly. The consultant is amazing (Lady from Singapore). Was taken great care of.

Barts Health Dental Hospital 2016-12-09 Person 5 5 0

I've been thoroughly impressed with the care I've received throughout my time at the BH Dental Hospital. Dr Hiten Halai has been looking after me for almost a year and he has been professional all that time. He is excellent at explaining the issues with my gum disease and thorough in his education about how I can improve matters. The service always seems to run promptly and he has been wonderful at being sensitive to my fear of injections. The only frustration is the time it on occasion takes for the senior dentist to come and check the work of Dr Halai - I guess he has many students to follow. At my very initial appointment it would have been good to know that I was being looked after by a trainee dentist but the standard has been excellent. I also really like that Hiten uses email to book appointments with me - I always get the feeling the NHS are a little backward in this regard but that has not been the case here.

Barts Health Dental Hospital 2016-12-07 Person 2 5 0

Counter staffs were very rude and unhelpful.

Barts Health Dental Hospital 2016-11-30 Person 5 5 0

None

Barts Health Dental Hospital 2016-11-28 Person 4 5 0

i always get very good treatment from all staff. point of concern someone to check over the waiting area for left items, spilled coffee. a security guard or floor manager.

Barts Health Dental Hospital 2016-11-26 Person 5 5 0

Barts Health Dental Hospital 2016-11-26 Person 5 5 0