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Written by a patient
9th December 2016


I've been thoroughly impressed with the care I've received throughout my time at the BH Dental Hospital. Dr Hiten Halai has been looking after me for almost a year and he has been professional all that time. He is excellent at explaining the issues with my gum disease and thorough in his education about how I can improve matters. The service always seems to run promptly and he has been wonderful at being sensitive to my fear of injections. The only frustration is the time it on occasion takes for the senior dentist to come and check the work of Dr Halai - I guess he has many students to follow. At my very initial appointment it would have been good to know that I was being looked after by a trainee dentist but the standard has been excellent. I also really like that Hiten uses email to book appointments with me - I always get the feeling the NHS are a little backward in this regard but that has not been the case here.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff