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9th October 2023


Staff Fadila (Results Co ordinator / Sexual health Advisor) is an incredibly compassionate person. She's an Angel! Fadila exceeds above and beyond her role in simply providing medical advice but she cared about me on a deeper level. Although, it was not her role to provide additional emotional support and counselling over the phone, she did so with so much conviction, love, patience and humour! People can be superficial on many levels, but not Fadila. It is almost as though her caring spirit and positive energy had leapt through the other side of the phone, helping me to regain peace, liberation and self forgiveness. Fadila is a very special person and I am grateful that she's been appointed for this job role because she is the perfect candidate to look after our community. Thank you Fadila!

Suggested improvements
No.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse