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4th August 2023


I’m a young parent who struggles with childcare. It’s very hard for me to manage time with work and being a parent - i finally managed to get an appointment and come in to get myself checked and I feel I was refused care due to that. I wasn’t able to get a physical examination even though the small room was across where I got my blood taken and I had my son on youtube to keep him distracted. I don’t feel I should be told whether I can receive care with my child being present or not.

Suggested improvements
To not prevent care from parents who cannot afford childcare.

5th October 2023
Response from Barking Hospital

I am sorry to hear you were not happy with the service you received. Please do contact Lead Nurse to see if we can help you further.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse