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Barking Hospital
2023-10-08
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Written by a patient
Written by a patient 8th October 2023
As soon as I came in I was straight away dismissed for booking the wrong appointment; which is the same I booked in the past and was seen. Instead of correctly directing me the door was opened and I was told 'I have other patient' while being a patient myself.
Bearing
Suggested improvements
Be more sympathetic compassionate and understanding.
27th October 2023
Response from Barking Hospital
I am sorry to hear that you had a poor experience of our service. If you would like to discuss this, please do contact us and ask to speak to the Lead Nurse