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26th June 2024


When seen by the doctor, everything was explained well and care was given efficiently

Suggested improvements
The waiting time was horrific I wanted 3 hours to be seen It should be appointment based so that you’re not sitting around waiting for so long I was also not informed of the long waiting time

4th July 2024
Response from Barking Hospital

Thank you for your review. I am sorry to hear of your wait. However, our service does operate a 'walk in and wait' service. From your comments, for the future, we will ensure we display notices regarding possible waiting times.

Experience
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse