The Village Group Practice
Mere Lane, Armthorpe, Doncaster, DN3 2DB Also known as: Armthorpe Surgery and Auckley Surgery 1,178 reviewsReviews
We thought the care with my husband was very good. He was worried about something and the reception fitted him in for a M.O.T. The nurses were very good and reassured him. He is now under the hospital regarding his shoulder. But it was the persistent staff at the surgery that got him the appointment. Thank you.
A more understanding nurse, made me feel more relaxed and not like a failure.
Reception staff to be ignored whilst stood waiting and more and more people came in I've never had this atmosphere.
I think the most frustrating thing is the phone line for the appointment system. I rang 56 times this morning before getting through, and it has been more than this before. Having spoken to people at other surgeries. I appreciate that this is a common issue, but perhaps there could be another more (time) different way for everyone.
I don't come very often so find this difficult to answer.
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