The Village Group Practice

Mere Lane, Armthorpe, Doncaster, DN3 2DB Also known as: Armthorpe Surgery and Auckley Surgery 1,178 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 31 of 163
 
2nd March 2019


I think the most frustrating thing is the phone line for the appointment system. I rang 56 times this morning before getting through, and it has been more than this before. Having spoken to people at other surgeries. I appreciate that this is a common issue, but perhaps there could be another more (time) different way for everyone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2019


I don't come very often so find this difficult to answer.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2019


Staff are lovely. Waiting to help.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2019


All areas are good. Appointment not so easy.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2019


Telephone answering is disgusting. Took 3/4 hours. 8 am-9:45 to even get through to receptionist. Do not have computer. Do not need to be told twice. Once robotic and doctor to give information.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Page 31 of 163

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Resources

Short link to review The Village Group Practice: http://iwgc.net/eb9df