the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,610 reviews

Reviews

Recommend
Involvement
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Page 90 of 718
 
9th June 2024


Great care, thank you.

Suggested improvements
A better appointment description on the app would have been helpful, turns out this was not the appointment I needed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


Very good service.

Suggested improvements
Nothing in mind.

Experience
Involvement
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8th June 2024


A 3 week wait at least Unless I you phone at 8 am in the morning then it is a telephone call

Suggested improvements
It is a difficult job I admit

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


The paramedic lady I saw was so lovely. Very reassuring and made me feel at ease.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


Was pre booked 2 weeks prior by the NP

Suggested improvements
Nothing

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Page 90 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk