The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,605 reviewsReviews
Not all that easy to get an appointment and long wait on telephone
Surgery was in excellent order
Little or no waiting for my appointment
Doctor was very polite, professional and thorough in his examination
Prognosis was relevant
Very happy with visit and outcome
This service was excellent but other services here are very difficult to obtain! I have never seen my supposed
GP in all the years that I have been under him! I had to rely on a trainee to get an appointment with consultant! I have had to go to the hospital to get help recently!
Very quick and efficient going to get my flu jab
We came for an annual health check expecting to see a doctor and saw a nurse for the clinical obs. Very disappointed to hear the surgery have delegated the second part of the check to nurse practitioners not GP’s. The checks are intended to attempt to reduce health inequalities by building a relationship with the names GP. For this to be adjusted like this snd no information when it was booked shows how little value is placed on these checks.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk