the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,607 reviews

Reviews

Recommend
Involvement
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Page 649 of 718
 
26th October 2022


Excellent at each stage Ms [name removed] was extremely professional and put me at ease Talking me through each stage

Suggested improvements
Nothing really

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th October 2022


Professional, courteous service

Suggested improvements
All good

Experience
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Cleanliness
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25th October 2022


Phoned Monday and recieved an appointment that day The general practioner nurse ( middle aged gentleman) was excellent in fact the most reassuring and complete examination I have ever had. He is a credit to your practice

Suggested improvements
Either have a mask policy or not

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th October 2022


Which answer?

Suggested improvements
Shorten this questionnaire - it’s taken longer to complete than the service being asked about!

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th October 2022


Flu jab booked & delivered well.

Suggested improvements
Nothing

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Page 649 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk