The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-29
Person
4
5
0
29th October 2022
Just takes a long time
Suggested improvements
N/a
The James Cochrane Practice
2022-10-28
Person
4
5
0
28th October 2022
I have seen the nurse practitioner a few times recently. He’s always been very thorough and helpful, and also understanding. I suffer from anxiety and in the past have felt a bit dismissed because of this but I’ve always felt like my concerns were taken seriously by the staff at the practice.
Suggested improvements
I think if the appointment is for my mental health I would prefer a face to face appointment but understand that’s not always possible.
The James Cochrane Practice
2022-10-28
Person
5
5
0
28th October 2022
I got through at the first attempt
Suggested improvements
I cannot think of anything as I had a good experience.
The James Cochrane Practice
2022-10-28
Person
5
5
0
28th October 2022
No problems. All showed a good level of service.
Suggested improvements
All was good
The James Cochrane Practice
2022-10-28
Person
4
5
0
28th October 2022
Amazing staff
Suggested improvements
I would have preferred an appointment at closest surgery to home but was able to travel.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk