The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-06
Person
5
5
0
6th November 2022
Really smooth and efficient service
Suggested improvements
Nothing, no concerns at all
The James Cochrane Practice
2022-11-06
Person
4
5
0
6th November 2022
Patient and polite reception staff, clearly explained what to do, efficient systems set up, professional staff who had kindly given up their Saturday to work to give many people protection from flu- thank you so much.
Suggested improvements
Nothing, very well organised from choosing appointment slot for flu jab to delivery.
The James Cochrane Practice
2022-11-06
Person
5
5
0
6th November 2022
You texted me, I went online and booked a convenient time for my flu jab and the COVID booster the week before.
Suggested improvements
Nothing.
The James Cochrane Practice
2022-11-06
Person
5
5
0
6th November 2022
Great service - friendly and professional staff.
Suggested improvements
Nothing
The James Cochrane Practice
2022-11-06
Person
5
5
0
6th November 2022
Whenever I have needed help I have received it reasonably speedily. Thanks.
Suggested improvements
Parking is tricky but not sure there is much you can do about that.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk