the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 633 of 718
 
11th November 2022


I am a regular attendee at your surgery to see a INR member of staff, always very helpful and extremely pleasant to myself

Suggested improvements
Nothing springs to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th November 2022


My problem was explained and dealt with straight away thank you.

Suggested improvements
Nothing. I am perfectly happy with the practice and particularly with NP [name removed].

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th November 2022


I was very pleased to be able to get a same day appointment, as I was having a lot of trouble with my ear.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th November 2022


Appointment given at surgery

Suggested improvements
No satusfied

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th November 2022


It was all I could expect in the current circumstances.

Suggested improvements
It is a bit long to wait two weeks for a blood sample - but I understand that post Covid many people like me have presented for checkups that they psotponed during the pandemic because of the risk of catching Covid in the healthcare system.

Experience
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Cleanliness
Staff
Appointment
 
 

Page 633 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk