The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviewsReviews
Went to have my bloods taken, everyone very friendly and helpful
Getting an initial appointment was very difficult but your practice nurse was able to re-book repeat appointments while I was there to suit both my medical and availability requirements.
Had a really good experience was treated so respectfully.
I appreciate the NHS . It is invaluable
There is a three week backlog for taking blood for tests. Assuming this is stable and not increasing, what would happen in industry is to work down the backlog once and for all through working extra hours and then maintain a service that can offer tests straight away or within a few days, rather than maintaining a service where everyone always has to wait three weeks, then a week for results.
A great plus on this visit was the nurse being able to offer a 'flu jab straight away, since I had to cancel my appointment due to getting Covid. This has saved me a visit and saved the practice some time. Very efficient. More of this please!
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk