The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviewsReviews
All was as it should be and thankfully acknowledged
The whole service was excellent.
Everyone very friendly.
Didn’t fell a thing when blood taken. Wonderful
I found [name removed] [name removed] very easy to talk to and greatly appreciated the honesty of her answers.
Nurse was friendly and proficient
I needed dressing change after surgery to remove a BCG. I could not get an appointment and was advised to go to Urgent Treatment. My GP dermatologist heard of this and was able to arrange for me to see a practice nurse. She in turn has been able to book the required appointments over the next two weeks.
The practice nurse who treated me was kind and totally professional. The receptionist was also courteous and professional, but seemed to be trapped by the system she had to administer.
So, while the treatment I received was exemplary, my faith in the practice overall has been shaken. Sorry!
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk