The James Cochrane Practice

The James Cochrane Practice 2022-11-12 Person 5 5 0

All was as it should be and thankfully acknowledged

All seems good to Me

The James Cochrane Practice 2022-11-12 Person 5 5 0

The whole service was excellent. Everyone very friendly. Didn’t fell a thing when blood taken. Wonderful

Can’t think of anyrhing

The James Cochrane Practice 2022-11-12 Person 4 5 0

I found [name removed] [name removed] very easy to talk to and greatly appreciated the honesty of her answers.

Absolutely nothing at all!

The James Cochrane Practice 2022-11-12 Person 4 5 0

Nurse was friendly and proficient

I had to wait 3 weeks for a telephone consultation. I would like to have face to face consultations and the same doctor.

The James Cochrane Practice 2022-11-12 Person 3 5 0

I needed dressing change after surgery to remove a BCG. I could not get an appointment and was advised to go to Urgent Treatment. My GP dermatologist heard of this and was able to arrange for me to see a practice nurse. She in turn has been able to book the required appointments over the next two weeks. The practice nurse who treated me was kind and totally professional. The receptionist was also courteous and professional, but seemed to be trapped by the system she had to administer. So, while the treatment I received was exemplary, my faith in the practice overall has been shaken. Sorry!

I imagine you must be in a corner with recruiting and retaining staff. I’ll vote for whoever will start the proceed of rebuilding GP services and join any campaign you start to fight for improved funding.