The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,607
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-07-07
Person
4
5
0
7th July 2024
No comment
Suggested improvements
Make it easier to get appointment to actually see a Dr face to face like it use to be
The James Cochrane Practice
2024-07-07
Person
4
5
0
7th July 2024
Getting an appointment was easy and I was able to choose a time suitable to fit in with work.
Suggested improvements
Waiting room was clean but a little sparse. A plant, magazines, more art/pictures and a less stark (white) colour scheme would be more calming/inviting. Though, due to monetary constraints, I realise this is not (& rightly so) a priority.
The James Cochrane Practice
2024-07-07
Person
4
5
0
7th July 2024
Everything was very smooth
Suggested improvements
N/A
The James Cochrane Practice
2024-07-06
Person
5
5
0
6th July 2024
Called in to Maude St spoke receptionist. Easy - on my regular walking route into town.
Suggested improvements
Waiting time for appt ( in an ideal world) could be less.
The James Cochrane Practice
2024-07-06
Person
2
5
0
6th July 2024
Everything seem to be a 4 week wait minimum
Suggested improvements
Getting to see a doctor early or a phone call quicker
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk