The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,610
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-17
Person
5
5
0
17th November 2022
I had a very supportive nurse who was kind and caring during my blood test.
Suggested improvements
Nothing
The James Cochrane Practice
2022-11-16
Person
4
5
0
16th November 2022
It was for a face to face with 2 weeks wait.
Seeing a doctor recently has been much more difficult.
Suggested improvements
Need somehow to have more confidence in the nurse practitioners.
The James Cochrane Practice
2022-11-15
Person
3
5
0
15th November 2022
Lovely receptionists and easy to get an appointment but my appointment was unhelpful and didn’t resolve my issue at all
Suggested improvements
Better patient care - no judgement from doctors
The James Cochrane Practice
2022-11-15
Person
4
5
0
15th November 2022
I was discharged from RLI on 1 Nov after a two week stay following emergency block bowel & resection surgery.
I have an open wound (4cm deep x 3cm wide x 9cm long) which requires dressing every day & I have to go to UTC at WCH & although I can make appointments I often have to wait up to 40 mins
On the 1st Nov the first available date available at JC Practice was 22 Nov
Suggested improvements
NA
The James Cochrane Practice
2022-11-15
Person
5
5
0
15th November 2022
[name removed] was very thorough and clear in what his diagnosis was. Dealt with the problem during the visit and made good suggestions to assist further
Suggested improvements
Nothing for my appointment
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk