The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,610
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-22
Person
5
5
0
22nd November 2022
I find all aspects of my care at the surgery are excellent.
Suggested improvements
I don't think it can be improved.
The James Cochrane Practice
2022-11-21
Person
5
5
0
21st November 2022
Was very happy to get an appointment within a few days and [name removed] [name removed] was very thorough and understanding
Suggested improvements
Nothing
The James Cochrane Practice
2022-11-20
Person
5
5
0
20th November 2022
It was good be able to walk into the surgery to make my appointment with a friendly and helpful member of your reception team.
Suggested improvements
NA
The James Cochrane Practice
2022-11-19
Person
5
5
0
19th November 2022
Getting a GP appt can be problematic but not so much with a Nurse. I didn't have contact with the receptionist as I booked in electronically
[name removed] the nurse was excellent. She was so pleasant, kind and reassuring. I have seen [name removed] 2 or 3 times and each time she has been lovely; thank you [name removed].
Suggested improvements
[name removed]
The James Cochrane Practice
2022-11-19
Person
5
5
0
19th November 2022
I can find no fault with JCP
Suggested improvements
Some receptionist are nicer to speak to than others
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk