The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-12-03
Person
4
5
0
3rd December 2022
We feel appointments are really hard to get hold of or to be seen by a doctor. Also knowing what is wrong with your child and ringing for an appointment to be told you need to ring in the following morning at 8am to be put in a queue. Then to be told there are no appointments is very frustrating. This time we were lucky with the system and had more of a positive experience. However we do dread ringing every time when we have a poorly child to be told there is no appointments.
Suggested improvements
I’m unsure how you can improve the above issue.
The James Cochrane Practice
2022-12-03
Person
5
5
0
3rd December 2022
.
Suggested improvements
.
The James Cochrane Practice
2022-12-03
Person
4
5
0
3rd December 2022
.
Suggested improvements
.
The James Cochrane Practice
2022-12-02
Person
4
5
0
2nd December 2022
Very good service to
Suggested improvements
Just the parking Nit very easy when you are, disable disable
The James Cochrane Practice
2022-12-02
Person
4
5
0
2nd December 2022
First appointment got postponed but did sort a 2nd appointment out quick.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk