The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,591
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-09-12
Person
5
5
0
12th September 2024
Very pleasant and helpful reception staff, and friendly but professional clinical staff. Excellent experience all round.
Suggested improvements
Nothing, all went according to plan. Thank you
The James Cochrane Practice
2024-09-11
Person
4
5
0
11th September 2024
Not at all had 2 weeks to wait
Suggested improvements
Appointment more timely
The James Cochrane Practice
2024-09-11
Person
4
5
0
11th September 2024
Dr [name removed] was a star!
Suggested improvements
The receptionist could have been a bit warmer
The James Cochrane Practice
2024-09-11
Person
4
5
0
11th September 2024
I was seen in the same day I saw [name removed] she was very nice and understanding these surgery was clean and the toilet too I had input into my treatment
Suggested improvements
Nothing
The James Cochrane Practice
2024-09-11
Person
4
5
0
11th September 2024
I am happy with my recent appointment.
Just wish you didn't have to wait for 3 to 4 weeks for an appointment
Suggested improvements
Easier to make appointments and not have to wait for 3 to 4cweeks
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk